Aspiration Zero FAQs

• Email: cc-operations@beneficialstate.com
• Phone: 503-445-8705, Monday – Friday, 8 AM – 5 PM Pacific Time

1. From the Beneficial State Bank website, in the top right, click Log In, and select Credit Card.
   
2. Select Enroll Now and enter your Aspiration credit card number and expiration date on the next screen.
3. Follow the steps in the Beneficial State Bank portal to complete enrollment.

*Note: You need your account number and expiration date to enroll. If you don’t know your account number and expiration date, call Beneficial State Bank at 503-445-8705, Monday – Friday, 8 AM – 5 PM Pacific Time.

1. From the Beneficial State Bank website, in the top right, click Log In, and select Credit Card.
2. Follow instructions to make your payment or view your statement.

Call 833-498-2466, available 24/7, and follow the prompts.

1. Call 833-498-2466, available 24/7.
2. When prompted to enter your account number, state that you do not know your account number.
3. You will be asked if you want to report your card lost or stolen. Say “no.” You will be transferred to a live representative.

You can make your Aspiration Zero payments via check/money order or bill pay. Mail to:

Beneficial State Bank
P.O. Box 6818
Carol Stream, IL 60197-6818

If using bill pay, please put your full 16-digit account number in the memo field on the bill payer screen.

Beneficial State Bank offers the ability to schedule recurring payments so that you can avoid late fees.

1. Log into your account via the Beneficial State Bank credit card portal.
2. In the top navigation, select Account Services, then Manage Payment Accounts to connect the bank you want to pay from.
3. Select Add a Payment Account and enter your bank information, including account and routing number.
4. To set up recurring payments, select Payments, then Manage Recurring Payments.
5. Here, you’ll be able to select the account, the auto-payment amount, payment frequency and start date.

Once you have enrolled in the Beneficial State Bank web portal, you can set up email reminders about upcoming payment deadlines, recent transactions, credit limit reached or exceeded, and more. To set up a payment reminder email:

1. Log into your account via the Beneficial State Bank credit card portal.
2. In the top navigation, select Account Services, then Create New Alert.
3. Click Add New Alert. Select Payment is due in X days from the drop-down, enter in how many days in advance you would like to receive reminders, and select the email address that you want to use. Then click Save Alert.
4. From your Alerts page, you can add additional alerts or toggle on and off your alerts.

Any payment scheduled via the Aspiration portal after July 31, 2023 will not be processed. If you have a payment scheduled after that date, you must make arrangements to avoid incurring any late fees.

After July 31, 2023, you will automatically be enrolled in paper statements. To switch back to paperless statements, you need to take the following steps:

1. Log into your account via the Beneficial State Bank credit card portal.
2. Select Account Services.
3. Click Statement Preferences.
4. Choose Electronic instead of Mail, then click Confirm.

Follow the same steps to enroll your Zero card through the Beneficial State Bank website. You will need to create a different username for your Aspiration Zero card login.

For general information about Aspiration's tree planting program, along with where trees are planted, please visit Aspiration's Tree Planting overview webpage. For specific questions related to your Zero tree planting rewards, please contact Aspiration customer support at 800-683-8529 or support@aspiration.com.