You can reach us at 888-326-2265 during our Customer Care Center hours: 8 AM to 6 PM, Monday through Friday, and 10 AM to 2 PM on Saturday.
You can reach our automated customer service line 24/7 at 833-OUR-HERO (833-687-4376)
You can reach our specialized auto loan customer service team at 800-550-5790. Click to make a payment.
Credit Cards: To activate your credit card, call 800-543-5073.
Debit Cards: To activate your debit card, call 800-717-4923.
ATM Cards: To set up a PIN for your ATM card, contact the Customer Care Center. No bank employee will ever ask you for your PIN.
If your debit or ATM card is missing, reach us at 888-326-2265, Monday - Friday 8 AM to 6 PM, 10 AM to 2 PM on Saturday, or 855-219-5399 after hours.
For issues with EZCardInfo login, please reach out to your Company Administrator. For general questions, including a lost or stolen card, call 833-498-2465.
For issues with EZCardInfo login, call 866-572-1637. For general questions, including a lost or stolen card, call the number located on the back of your card or at the top of your statement.
On the hunt for a Beneficial State location or ATM? Or need branch hours?
If you’re curious about how we’re doing, you can access our public annual disclosure statement.
Curious about our history, community involvement, and more?
Our Privacy Policy explains how we use and protect your customer information.
Hours:
Monday - Friday: 8 AM - 6 PM Pacific Time
Saturday: 10 AM - 2 PM Pacific Time
Hours:
Monday - Friday: 8 AM - 6 PM Pacific Time
Hours: Available 24/7
Hours: Monday – Friday, 9am – 5pm PT