Contact Us

Where you bank matters.

When you bank beneficially, your hard-earned money supports people, the planet, and prosperity for all.

Whether you need assistance with your personal checking account, have questions about your business’s operating loan, or simply want to learn more about Beneficial State, we offer several ways to get a hold of a team member. If you already have a bank account with us and need assistance, please log in to online banking and use our secure Message Center (click the mail icon) to expedite your request.

For business banking services, please call our Customer Care Team directly, or visit your local branch.

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We offer Video Banking services on your desktop, tablet, and mobile device so you can bank from your home, office, or on the go.

Video chat with our dedicated customer care team members to open a new checking or savings account, ask questions about your current accounts, get help setting up online banking, set up automatic payments, and much more!

On your mobile phone: Download the free "Beneficial State Video Banking" app using an Apple or Android device to set up your account today.

From a desktop or laptop computer: Click here to launch desktop Video Banking from your browser. Added desktop features include screen sharing any documents you may need to provide.

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Let's Get In Touch get in touch icon

Make an appointment for support below and a Customer Care team member will reach out.

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Customer Care Center

Beneficial State Bank



Monday - Friday: 8 AM - 6 PM Pacific Time
Saturday: 10 AM - 2 PM Pacific Time

Auto Loans


Monday - Friday: 8 AM - 6 PM Pacific Time

Payment Addresses:

  • Payment Address: Beneficial State Bank PO Box 2900 Porterville CA 93258
  • Overnight Address: Beneficial State Bank 268 N Main St Porterville CA 93257


To open an account with us online:

  • You must be located in California, Oregon, or Washington State with a physical address (no post office boxes).
  • You must be at least 18 years of age.
  • You must be a U.S. citizen or U.S. resident alien. You may still be eligible to open an in-person account with us at one of our branch locations if you do not meet either of these qualifications.
  • You need to provide your Social Security Number and Date of Birth (and those of any co-applicants). You need to provide an Identification card (driver’s license, state ID, passport, or military ID).